User Stories

Jess

A grandmother losing her eyesight, but not contact with her loved ones.

Jess says "I love it.  I especially like that it tells me there are attachments so I don't miss the pictures my grandchildren send me.    When I hear their stories about trekking and rafting in exotic places overseas I wish I was younger and could join them.  Of course, I'm a bit too old for that kind of thing now, so the the next best thing is to stay in touch, and hear their stories and see their pictures."

Jess, like many older people, has had to face that fact that she has lost a large part of her vision.  She now finds it hard to read large print books, or even pour herself a cup of tea. Luckily with LoudMail she doesn't have to accept losing contact with the people she loves.  Now, even more than ever, emails provide a link to her world and the people she loves wherever in the world they may be.

What features in LoudMail work particularly well for Jess?

• She can read her whole inbox simply by pressing the down arrow key.
• LoudMail announces who sent the message.
• LoudMail reminds her to check any attachments in the email.
• She can stop the voice reading at anytime using just the keyboard.  This is really useful when people reply to her last message and include the previous message in the email.
• Infact, she has no need ever to fumble around with the mouse or swap windows when she uses this software.  The read aloud functionality links completely into Outlook, so it is there where she needs it, when she needs it.

Do you want to keep in touch with what your grandchildren are doing?Whether they be two and just learning to talk, or twenty two and exploring the world on their own."

 

Melanie

A stressed customer service representative who has problems with her back when she sits for long periods.   

Melanie says "I used to work long days staring at the computer screen when I worked as a customer service representative.  People used to go on at me about taking a break, but I never bothered.  Then it happened.  First I got a back ache and then the headaches started.  Luckily LoudMail came to the rescue.  Now I can read my emails while I do my back stretches, or look out the window.  And do you know the funniest thing?  Well, now I'm more relaxed when I hear the messages I often catch on to the problem better than when I used to quickly scan read my emails. I think I now get more done then I did before my problems started!"

So why does Melanie choose LoudMail?

• With one arrow key press to move on to the next message, she can quickly move to the next message and get back to her stretches.
• She still has all the power of Outlook at her fingertips. And if she hears a message about lunch in a hour she simply presses reply to answer it straight away. 
• The sender announcement helps her sort out which messages to listen to when time is short.